Meet our Stoma Nurses

Bladder & Bowel Home Delivery Service - putting our members first

Originally published on: July 28th, 2021. Last modified on September 1st, 2021

At the Bladder and Bowel Home Delivery service our aim is to put our members first, which is why we have a stoma nurse service available to all our members either by phone, a video call or a personal visit depending on where you live.

Meet our Stoma Nurses

Stoma Nurse Sam Cottrell - Bladder & Bowel Home Delivery
Sam Cottrell

Sam Cottrell – Clinical Nurse Manager & Specialist Stoma Nurse

Sam is a specialist stoma nurse, with a background in colorectal ward care, district nursing, critical care and intestinal failure. She has worked predominantly in the NHS. She is also a nurse prescriber.

Stoma Nurse Luci Georgeson - Bladder & Bowel Home Delivery
Luci Georgeson

Luci Georgeson – Specialist Stoma Care Nurse

Stoma Nurse Nichola Lovelady - Bladder & Bowel Home Delivery
Nichola Lovelady

Nichola Lovelady – Specialist Stoma Care Nurse

Nichola is a specialist stoma nurse and nurse prescriber. She has spent 21 years in colorectal and stoma care, and worked in several different NHS trusts and as a company stoma care nurse. Her experience includes stoma skin conditions, working with Dr Callum Lyon, working with the intestinal unit at Salford Royal managing complex abdominal fistulas and high output stomas. Plus working with the Manchester Children’s Hospital and Alder Hey managing paediatric stomas.
Stoma Nurse Kim Harrison - Bladder & Bowel Home Delivery
Kim Harrison

Kimberly Harrison – Specialist Stoma Care Nurse

Kim is a specialist stoma nurse and has been a registered nurse for 12 years. Her nursing background is extensively in intestinal failure, stoma care and nutrition. She has worked as a staff nurse and a sister on the Intestinal Failure Unit at Salford Royal and multiple specialist nurse posts in acute and commercial nursing. She has also nursed many patients acutely as inpatients and supported patients in the community covering various specialities such as colorectal, urology, gynaecology and peritoneal sclerosis.

Do you have any questions for our team?

At the Bladder and Bowel Community, we know that choosing the right home delivery service and caring for your stoma is vital and that you may have some questions. We’ve taken a few of your questions and answered them.

What is the Bladder and Bowel Home Delivery Service?

TheBladder and Bowel Home Deliveryservice can deliver your appliances such as stoma bags, catheters, irrigation systems and accessories to your door. We can also arrange and deliver your prescription medication to you each month along with your supplies. We will liaise directly with your GP so that hassle is taken away from you and you can order a range of complimentary items such as dry wipes, wet wipes, hand sanitizer and refuse bags.


When you join our home delivery service, you will be assigned a personal advisor who will give you a call each month to see how you are and ask what supplies you need for the next month. If you are having any issues with your stoma, you can also arrange to speak to one of ourstoma nursesby phone, video call or by person depending on where you live. All of our stoma nurses are very experienced and can help you with a variety of issues.

How do I know whether I’m wearing the right stoma bag for me?

Having the right bag is a very personal choice. What works for one person, may not necessarily work for you. There are so many different bags to choose from and your stoma nurse can help you find the right one. Having a bag that fits correctly and is the right size will help you feel more comfortable.

How do I make sure that my stoma bag fits correctly?

By making sure that your bags are cut to fit snugly (but not too tight) around your stoma. This will help to prevent output from seeping underneath the wafer and causing sore skin and leaks. You can use the templates provided in the box with your stoma supplies to measure your stoma. If you’re really struggling then a stoma nurse can help you with this. The Home Delivery service can pre cut all of your bags for you so that you don’t have to. Remember to check the size and shape of your stoma regularly as it can change over time, especially if you’ve recently had surgery or lost/gained weight.

I’m struggling with ballooning in my stoma bag, how can I prevent it?

While bags have filters, when they get wet they can stop working as well and you might find the bag gets filled with wind. Everyone produces wind, it’s just that now it goes into your bag rather than you being able to let it out yourself. Some people find that avoiding wind producing food can help, things like onions, or cutting out fizzy drinks. If you’ve a drainable bag you can “burp” the bag to let the excess wind out.


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How do I know whether I need a convex stoma bag?



你可能能够得到疝支持磨损的处方,但它将取决于当地的处方指南。如果您与我们的造口护士交谈,他们将能够让您知道在您的地区有什么可用的。有不同的等级,第一级和你在大街上可以买到的塑身衣是一样的,所以值得先试一试。Vanilla Blush是一家提供疝气支持佩戴设备的公司,该公司的产品经常打折,所以你可以先买一个试试,然后再按处方购买。如果您有资格接受这些处方,然后我们可以订购和交付您的支持磨损连同您的供应。

My skin is getting sore around my stoma, what can I do about it?

皮肤酸痛会让生活很痛苦。First of all you should look atwhy your skin is sore是不是因为包上的洞大小不合适,导致分泌物渗到皮肤上了?还是你有很多漏洞?如果你是然后预约看你的造口护士的建议。如果你的皮肤很痛,那么使用防护喷雾会有所帮助,这些都是处方药。A good home remedy is Gaviscon liquid, just dab it on the skin and let it dry before applying your bag.


如果你的衣服与底板边缘摩擦,会导致底板边缘隆起。一旦发生这种情况,就很难再把它粘回去了。你可以用一些微孔胶带把它粘回去,或者你可以在处方上用一种叫做法兰扩展器的东西。法兰扩展器是一个半圆形的形状,粘在你的底板边缘,给你额外的安全。Ask your advisor about how you can get flange extenders on prescription.

I’ve heard about irrigation to help keep stoma output under control. How do I know if this is right for me?

Irrigationis where warm water is flushed into the colon to ‘wash it out’ using an irrigation device. This is only suitable for certain people who have a colostomy and if used regularly at a certain time each day, it can help to train the colon to empty in a regular, predictable manner meaning you don’t have to worry about emptying your bag during the day.

It’s important to note that this process isn’t for everyone and isn’t suitable for anyone with active bowel disease or those on chemotherapy. It can also be time consuming to begin with and can take time to get the bowel into a regular rhythm. If you are interested in irrigation, it is important that you discuss this with your stoma nurse first.

Further Information

We hope that this answers some of your questions. If you do have any further questions about stoma care then please do get in contact with us by speaking to your personal advisor via Home Delivery.If you want to know more about the Home Delivery Service, call FREE on0800 031 5406or visit our web page// fill in the contact form.